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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M&R

June 17, 2024

5  out of  5
rating by M&R
"I was assisted by James and I really appreciated his help & patience as we navigated through different insurance options that worked for me. Definitely recommend him!"
We responded:
"Thank you for taking the time to give us this rating. We appreciate you and your family."
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alexsa roland marrero

June 12, 2024

5  out of  5
rating by alexsa roland marrero
"James and his staff at State Farm are incredible. They have brought back the personal customer experience. If you ever have any problems or questions, they are just a phone call away. They break down questions and policies easily, and their ultimate goal is to provide exceptional service while offering the best and most affordable insurance policies."
We responded:
"Thank you for this review and rating we truly appreciate you and your family for allowing us to serve you "
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Arsanious Guirguis

October 26, 2023

5  out of  5
rating by Arsanious Guirguis
"Melissa Baker was my agent and she knocked it out of the park. She handles everything with care and diligence and was very patient with me throughout the entire process!"
We responded:
"Thank you Mr. Guirguis for your 5 star review I will be sharing your words with Melissa "
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Monica Jeanette Lima justo

October 11, 2023

5  out of  5
rating by Monica Jeanette Lima justo
"James y Fanny son los mejores agentes de seguros que pudimos encontrar, si estás buscando una atención personalizada, sin duda estas en el lugar correcto. Nosotros hablamos español como primer idioma y la comunicación es excelente. Resuelven todas tus dudas…"
We responded:
"Thank you Monica for the five star review. We appreciate your business. Gracias Monica por tener confianza en nuestra agencia."
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Alex Sinitsky

October 6, 2023

5  out of  5
rating by Alex Sinitsky
"Melissa Baker is absolutely great!! She goes above and beyond to help in any way she can. She always answers any question I have. Highly recommended. Thank you very much Melissa!"
We responded:
"Thank you Alex for taking the time to leave us a review. Melissa and I appreciate you."
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Cynthia Teixeira

October 6, 2023

5  out of  5
rating by Cynthia Teixeira
"Melissa and James are a great team. They are both extremely helpful, thorough and kind. Anytime I need help with some thing they’re always available to help with any issues or to explain anything that I don’t understand. They’re wonderful to work with."
We responded:
"Thank you so much for taking the time to write this review Cynthia it means the world to us. We appreciate you."
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Kelly Sinton

September 5, 2023

5  out of  5
rating by Kelly Sinton
"James Alonso State Farm is awesome! Melissa Baker is amazing!! She goes above and beyond to help In anyway she can and always answers any question I have. You are very much appreciated Melissa!!"
We responded:
"Thank you so much Kelly for being such a loyal customer and I will relay your kind words to Melissa."
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Mindy Rodriguez

August 24, 2023

5  out of  5
rating by Mindy Rodriguez
"I didn't think life insurance would so easy with my health issues. Melissa Baker went above and beyond to make sure every concern including budget was taken care. Her care and attention to detail is unmatched. Thank you Melissa for helping me make sure my family is taken care of."
We responded:
"Mindy, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - James"
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Gustavo Larsen

August 23, 2023

5  out of  5
rating by Gustavo Larsen
"Great service , very responsive team ! Totally recommend !"
We responded:
"Thank you so much for recommending us, Gustavo. We appreciate your support. - James "
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Daniel Diaz

August 10, 2023

5  out of  5
rating by Daniel Diaz
"Excellent customer service"
We responded:
"Daniel, your kind feedback is very much appreciated! Thank you! - James"
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Daniel Cunningham

August 10, 2023

5  out of  5
rating by Daniel Cunningham
"Melissa Baker has helped me so much on a professional and personal level, effectively helping me secure my financial goals and making my life easier!"
We responded:
"Thanks Daniel! Melissa is one of our best. I’m glad you had a great experience and we appreciate your business! - James"
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Kayla Ike

August 9, 2023

5  out of  5
rating by Kayla Ike
"James Alonso State Farm is great! The staff is extremely helpful and knowledgeable in all the different kinds of insurance. They helped me so much with my car insurance i would recommend them to anyone!"
We responded:
"Kayla, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - James"
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Jorge Alarcon

January 23, 2023

5  out of  5
rating by Jorge Alarcon
"The place to go to get your insurance in town. Great staff, all eager to help you out. Best price and coverage."
We responded:
"Thank you for the five stars Jorge"
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Lucia Cornejo

January 12, 2023

5  out of  5
rating by Lucia Cornejo
"Great service from melissa and the rest of the staff at state farm."
We responded:
"Lucia thank you for the five stars and having trust in our agency"
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Gemelli Masonry

January 12, 2023

5  out of  5
rating by Gemelli Masonry
"I must say it is truly a pleasure to work with James Alonso and his staff, dedicated to all our needs ,they have yet to let us down .If anybody is in the market for commercial or personal insurance, James Alonso at State Farm is your guy!! Much appreciated for all the work."
We responded:
"Thank you Salvatore for trusting us with your business and personal insurance needs!!!"
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Cherish Marie

January 11, 2023

5  out of  5
rating by Cherish Marie
"Wonderful Staff! Especially Melissa! Always very friendly and kind. Most importantly she is acknowledgeable. She goes above and beyond to welcome you and make you feel comfortable."
We responded:
"Thank you for your continued patronage and the five stars!!"
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Anthony Fernandes

January 11, 2023

5  out of  5
rating by Anthony Fernandes
"The entire team has been nothing but helpful to me and my family, saw recent reviews about bad service and I believe they doesn't have a clue about what he’s talking about. Melissa baker was very helpful during my time w State Farm and so was the rest of the staff. Thank you very much!!!"
We responded:
"Thank you for the five stars Anthony"
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Maximiliano Merino

January 11, 2023

1  out of  5
rating by Maximiliano Merino
"Really bad experience with Melissa Baker Agent. At the first day when getting the quote she was willing to help to get us the policy. When we call back another agent helped us to get the final price and apparently when she took us back didn’t let us to communicate with the agent we got the final price (I assume to get the commission of the sell). After all this back and forth, she told us that we weren’t able to get the policy denying the possibility to find a solution. End of the story, had to call another location with an agent named Steven (great guy to be honest) and to be practical all that this lady told us not possible he made it possible. Again, really bad experience from days that another person could make it possible it 30 minutes."
We responded:
"I am very sorry you had this experience Maximiliano and would love to speak with you so that I can make this right in any way and to avoid this happening in the future."
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Nicole Lorenzo

December 13, 2022

5  out of  5
rating by Nicole Lorenzo
"I have been with State Farm going on 2 years now and only because of the help of James Alonso and his staff! They are wonderful (Especially Maria! She’s God-Sent) and always willing to help whenever I have any questions over my policies. Both my cars and life insurance are with State Farm and I wouldn’t trade them for nothing ! 100% Recommend them to anyone looking for QUALITY insurance."
We responded:
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - James "
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Alexi Agramonte

October 29, 2022

5  out of  5
rating by Alexi Agramonte
"Quick and reliable. Responsive to any questions I have about my home, Auto and business insurance. Thank you!"
We responded:
"Thank you for taking the time to recognize our agency, Alexi! I appreciate it. My team and I are always here for you! - James"
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Brianna Robinson

August 16, 2022

5  out of  5
rating by Brianna Robinson
"James is honestly one of the best agents that I’ve dealt with. He takes his time to answer and questions you may have and he never skips any details. Usually when I’m signing up for insurance I never really understand exactly what it is I’m paying for. He made sure that I did and it’s worth every penny. Also, his staff is so friendly and kind. I would 100% recommend."
We responded:
"Brianna, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - James"
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G&A G&A

August 4, 2022

5  out of  5
rating by G&A G&A
"Like a good neighbor James Alonso is there. A family business that's looks out for other families. Thank you for giving us the best rate possible!!"
We responded:
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - James"
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jennifer ohalloran

August 3, 2022

5  out of  5
rating by jennifer ohalloran
"Excellent Customer Service. Very responsive, informed and thorough.They have provided me with exactly what I needed while making it a seamless process. Their follow up has been outstanding, as well. I am very happy I chose them for my insurance needs."
We responded:
"Jennifer, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - James"
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RBM Maintenance

July 25, 2022

5  out of  5
rating by RBM Maintenance
"Fanny and James have been writing policy’s for RBM for a year now and they have Excellent follow ups and customer service which is the primary reason we use them! 100% Refered !"
We responded:
"Thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. - James"
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maria serna

July 18, 2022

5  out of  5
rating by maria serna
"This Company has done so much for me , not only did it save me money on my car insurance but, James offered and explained my Life insurance options i am happy to know that not only is my car covered but i have a life insurance policy that i understand"
We responded:
"Maria, thank you so much for the positive review. We are always here to assist in any way we can. - James"